Good for start ups and tech companies
October 16, 2025

Good for start ups and tech companies

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

we use Slack as our main form of messaging and we pretty much replace emails with Slack the majority of the time we have different channels for different programs campaigns and purposes we use direct messages on there and we use the huddle feature to have quick and short meetings and sometimes regular team updates we also host on Slack as it is much easier than setting up a Google meet meeting and much quicker. We also use Slack to integrate with house spot to ensure we don’t miss any alert on deals and customer and marketing Leeds

Pros

  • Messaging
  • Communication
  • Notifications from other tools
  • Meeting

Cons

  • The thread is quite hard to follow
  • Dm is right at the bottom so it’s hard to find sometimes
  • People get deleted off the dm list after a week or so.
  • Not necessarily it’s a necessity than an ROI
Slack is super easy to use is intuitive for people who are very familiar with tech if people are not familiar with tech they’re going to find it difficult to use as it is not in any way similar to things like WhatsApp the thread and channels can be a bit tough to navigate sometimes and difficult to find messages. Sometimes the search function doesn’t search everything so even though it is global search a lot get missed out also the huddle can be different from other channels so it may take a while for people to adjust

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes


I think Slack is more suitable for smaller organisations and startup maybe below 50 employees anything above I think it would be quite difficult for communication communications you would want to track things a bit better so you might want to use Microsoft team

Slack Feature Ratings

Task Management
4
Workflow Automation
5
Mobile Access
8
Search
8
Chat
8
Notifications
8
Discussions
9
Surveys
6
Versioning
7
Video files
6
Audio files
6
Document collaboration
6
Access control
7
Advanced security features
9
Device sync
7

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