Reliable Applicant Tracking System
Updated February 28, 2023

Reliable Applicant Tracking System

Eric Peacott | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Software Version

Corporate

Overall Satisfaction with SmartRecruiters

We use SmartRecruiters as our main Applicant Tracking System. We post all of our jobs through SmartRecruiters, Track Candidates through the entire process from identification to onboarding, schedule the interviews in the system and use it for candidate reach out. It is our primary platform for recruiting and talent management. It is super helpful because we can create templates for common messages like interview scheduling and even integrate SmartRecruiters with our Outlook Calendars so easier scheduling with multiple people and even invite candidates to do self scheduling. This platform is a one stop shop for everything recruiting related that we need.

Pros

  • Job Advertising
  • Candidate Tracking
  • Candidate Communication
  • Background Checks
  • Interview Scheduling
  • Onboarding
  • Feedback tracking

Cons

  • Resume viewing- does not always show
  • Note Tracking
  • Candidate Searching
  • Candidate's Applicant fields do not follow the candidate when they are moved from job to job
  • Gives us a formalized ATS
  • Allows me to collaborate with other members of the team
  • Allows us to set pre-screen questions for applicants
I have used several recruiting platforms during my career and every one has its pros and cons. SmartRecruiters is extremely helpful with cross-team collaboration and interview scheduling, however I think needs strong resume searching capabilities. I am overall satisified with the platform and believe they have been adding features that will make it a much more robust system. They have strong customer service and help us out if we have any issues in the systems.

Do you think SmartRecruiters delivers good value for the price?

Not sure

Are you happy with SmartRecruiters's feature set?

Yes

Did SmartRecruiters live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SmartRecruiters go as expected?

I wasn't involved with the implementation phase

Would you buy SmartRecruiters again?

Yes

It is a very user friendly interface that can list all of our open jobs (or filter down to just the ones I want to see) and I am able to find candidates quickly based on where they are in process. The forms are easy to fill out and it is very collaborative to tag people for updates. The interview scheduling capability is easy and shows me my team's calendars (based on their outlook calendar) so I can push out invites with all necessary information. Some of the downside are when reviewing a candidate the resume does not always display properly, however I can download a copy. It also could use a better search function for the candidate database to identify proper talent. Also, when we move candidates between jobs, not all of their information flows through requiring additional manual intervention.

SmartRecruiters Feature Ratings

Recruiting / ATS
7.2
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
7
Job Search Site Posting
7
Customized Application Form
10
Resume Management
5
Duplicate Candidate Prevention
5
Candidate Search
2
Applicant Tracking
8
Collaboration
10
Task Creation and Delegation
9
Email Templates
10
User Permissions
Not Rated
Notifications and Alerts
6
Reporting
2

Integrating SmartRecruiters

Using SmartRecruiters

Smart Recruiters is utilized by anyone tied to hiring. All of the recruiters use it for recruiting, our hiring managers use it for reviewing candidates, putting in feedback and making hiring selections. We also have several additional members within Talent Acquisition (i.e. Coordinators) that use it for scheduling and our HRBPs for tracking purposes, entering feedback. Once a candidate is selected for hire, our onboarding, compliance, and security teams use it for background checks, onboarding, etc.
  • Talent Acquisition
  • Onboarding
  • Background Checks
  • Data Tracking

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