A Must-Have for an Organized Product Manager
Chris Metropulos | TrustRadius Reviewer
December 20, 2019

A Must-Have for an Organized Product Manager

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Smartsheet

Smartsheet is being used as a tracking mechanism for strategic initiatives, unique projects, and a personal task list tracker. Specifically, Smartsheet tracks KPIs, roadmaps, and project action plans.
Smartsheet is a tool that offers both performance and collaboration. Users can add attachments per line, assign users to cells, apply a Gantt chart view, and smart collapse items to manage the complexity of the document, and keep the team informed on changes. This solves several problems against incumbents such as Excel and other Project Management tools, including version control, document speed, easy notifications without the need to check files in and out.
  • Gantt Chart View.
  • Attachment optimization.
  • Exporting Sheets.
  • Exporting to Excel.
  • Project Cost Control (On-Time Delivery).
  • Customer Loyalty/Satisfaction (Quicker Turnaround on Initiatives such as cloud Integrations or upgrades).
Smartsheet offers the best blend of features from its direct and indirect competitors. It is intuitive and collaborative, like Asana. It provides entry-level features from DevOps in regards to Agile, it offers traceability and integrations better than both Teams and Liquid Planner, and has a far more intuitive, accurate Gantt chart view than Projects.
Support hasn’t been necessary for our experience apart from the initial setup.

Do you think Smartsheet delivers good value for the price?

Yes

Are you happy with Smartsheet's feature set?

Yes

Did Smartsheet live up to sales and marketing promises?

Yes

Did implementation of Smartsheet go as expected?

Yes

Would you buy Smartsheet again?

Yes

Smartsheet is well suited for any project-driven scenarios or process documentation. It is suitable for small or large teams, but it is more valuable if all team members have licenses (at least view only). The tool is flexible for any user, but content production, product, and marketing teams seem to be the most natural fits.

Smartsheet Feature Ratings

Task Management
9
Resource Management
9
Gantt Charts
9
Scheduling
8
Workflow Automation
9
Team Collaboration
9
Support for Agile Methodology
9
Support for Waterfall Methodology
7
Document Management
9
Email integration
8
Mobile Access
9
Timesheet Tracking
9
Change request and Case Management
9
Budget and Expense Management
9
Quotes/estimates
9
Invoicing
8
Project & financial reporting
9
Integration with accounting software
7