Splashtop is your go-to remote desktop application
February 07, 2025

Splashtop is your go-to remote desktop application

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Support
  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop

I work as an independent contractor for an organization as the Director of Operations. Our Founder/CEO and I use this so I can get into her laptop. She is older so sometimes I help her with technical things - like updating her Zoom account or if she is having a technical issue with Zoom/Teams. Additionally, I go on to access her files to add them to our database or clean up her files and downloads.

Pros

  • Connects quickly
  • Taskbar is easy to use & intuitive
  • Cost effective for small companies or limited budgets

Cons

  • Nothing I can think of - everything is easy to use, has the functions we need + some
  • Allows my boss to facilitate workshops on Google Meet for her one client. She has two use 2 monitors for this and struggles setting up the slides and participants because she is older. So, it allows her to participate in these virtual workshops and make it easier for her to participate in.
  • Our team all work remotely, so I can access my boss's laptop to find files she may have on her computer and forgot to store on our shared database. Saving time and frustration for all.
  • I can access my boss's laptop to work on her computer (i.e. organize or delete files) and she doesn't even have to be there. She just leaves her computer on/open, and I can access whenever I choose without having to schedule with her or have her sitting there. She can do other activities, and we don't have to abide by each other's time constraints/schedules.
I've never even had to reach out to support with issues because it's extremely easy to use and the automatic updates install quickly and with ease.
Security is honestly not my forte, so as far as I know, it's great! I never have any weird issues or question if the connection is secure. I had to setup the access to my boss's computer one time and ever since it works seamlessly with no issues.
As mentioned in my previous comment, we had to do the initial setup and ever since everything has been quick and seamless to use. It's been a couple years, but it probably only took 5, maybe 10 minutes at most for us to both download the software we needed, authenticate, and then once I was in it's been a breeze. The directions to install the software may have been slightly confusing or I was unsure of some stuff because of the lingo (because I'm not security expert) but I figured it out quickly and with ease and it all worked without any issues.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Highrise CRM (discontinued), Microsoft SharePoint, Microsoft 365, OneSpan Sign
Well suited for: Accessing a computer in a flash to assist with a technical issue. Accessing a computer to organize files or gain access to files. Accessing a computer to help someone setup their screen and being able to toggle between multiple monitors with ease.

Using Splashtop

2 - Founder/CEO and Director of Operations

Comments

  • Sakima Ng | TrustRadius Reviewer
    Sakima Ng
    (Vendor Representative) commented 8 months ago
    Hello, Thank you for your positive review of Splashtop. We're thrilled to hear about your satisfaction with our product. At Splashtop, we strive to create a smooth and seamless user experience, so it's great to know that you haven't encountered any issues. Should you run into any issues in the future, we'd be happy to assist you; just reach out. Thank you for choosing Splashtop. We greatly appreciate your feedback.

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