Splashtop
January 05, 2026

Splashtop

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Business Access (Solo, Pro or Premium)

Overall Satisfaction with Splashtop

Splashtop's remote access software has been consistently and reliably secure for us.

Pros

  • Low latency during support sessions.
  • Secure authentication.
  • Reliable.

Cons

  • More endpoint security vendors and configuration options.
  • ROI is great from a support perspective and reselling of A/V.
No idea. I've never needed to reach out to support.
Yes, you're systems seem to be secure. I appreciate the multi-factor authentication required to login to my account.

If you could work with A/V vendors such as SentinelOne, Sophos, CarbonBlack, Rapid7, etc. to become resellers of their products, that would be amazing.
Very easy and straightforward.
Yes - TeamViewer. They were very frequently suffering from security breaches and their product was consistently being used by wrong-doers which gave it a bad name (even among the non-IT crowd). Also, the connection speed/latency always seemed to be inconsistent.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Reliable, secure, and intuitive. More integrated options for endpoint security vendors would be a plus.

Using Splashtop

1 - IT support services.

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