Splashtop is the easy to deploy Remote Solution your MSP needs!
January 07, 2022

Splashtop is the easy to deploy Remote Solution your MSP needs!

Meredith Duke | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Modules Used

  • Remote Access

Overall Satisfaction with Splashtop Enterprise

Splashtop is our go-to solution for client remote access needs. We love the simplicity of the interface and installation. It is a secure way for users to access their needed materials and resources from wherever they are. We support many clients by reselling and supporting their Splashtop deployments.
  • Remote Access
  • User Interface
  • Flexible device usage
  • Currently, Splashtop can only display to as many monitors as are currently connected to the device. One monitor (or headless), one display for the end-user. Two monitors, two displays for end-user. This can cause an extra expense for the end-user that needs two monitors at home.
  • It's a wonderful addition to our list of services and helps us to really support our clients.
  • It's ease of use has been a great time saver for us, and for our clients.
The Splashtop support team is responsive to email support requests and is helpful to gain resolutions to issues.
We feel very confident using Splashtop internally and recommending it to our clients, who need the extra security layers. All of the needed elements are available - and can be as secure as any clients need them to be.
Deployment is a breeze because of its integration with the Datto RMM solution. The management portal makes user set up and administration simple and effective. When we onboard clients, I can have the agent deployed on their computer, and walk them through the installation on their personal computer in under ten minutes. It has been a needed tool after earthquakes, snowstorms, and the pandemic.
Yes - We were using the LogMeIn platform originally, and when the pricing model changed, we began looking elsewhere and have been very pleased with Splashtop.

Do you think Splashtop delivers good value for the price?


Are you happy with Splashtop's feature set?


Did Splashtop live up to sales and marketing promises?


Did implementation of Splashtop go as expected?


Would you buy Splashtop again?


Datto Autotask PSA, Datto RMM, Microsoft 365 (formerly Office 365)
Splashtop is a fantastic resource for anyone who needs to access their office computer from home, or on the go. It is especially helpful for those who travel a lot, where hotel WiFi may not be secure enough for other methods of connection. Splashtop has built-in security features, with additional layers that can be added.

Using Splashtop Enterprise

Easy to set up, install and deploy.
Easy to connect to, easy to use. It is a fantastic tool!
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Connecting to remote computers is easy
  • The application is clean and easy to use
  • The scaling is not fabulous - on laptops it can be hard to read the remote screen sometimes, unless you have a second display connected
Yes - It's a fantastic resource for anyone who only needs to look at information quickly. It is difficult to use if trying to do more complicated things on the remote computer.