I Like Splashtop
February 24, 2022

I Like Splashtop

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review

Modules Used

  • Remote Support
  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

We use Splashtop Enterprise to access our computers to work and provide support.
  • Easy to use
  • Reliable
  • Affordable
  • Sometimes it is a little slow
  • More efficient
  • More productive
  • Reasonable cost
I have not needed much support but when I do, they seem to get back to me pretty quickly. They generally solve the problem.
The security features seem pretty strong, and they generally are not a pain which is good. Some two-factor things can be very annoying. Splashtop Enterprise works pretty well.
It took very little time to get up and running. What's more important, they provide a deployment package that you can use to quickly set up other computers. This is really helpful, so you don't need to go to each computer and set it up one by one. Also makes it very easy for other non-technical users to set it up.

Do you think Splashtop delivers good value for the price?


Are you happy with Splashtop's feature set?


Did Splashtop live up to sales and marketing promises?


Did implementation of Splashtop go as expected?


Would you buy Splashtop again?


Microsoft 365 (formerly Office 365), Adobe Acrobat Reader DC, OneDrive
Splashtop Enterprise is an invaluable tool when supporting multiple computers. I can access computers and fix problems from my desk or even from home. It increases productivity and reliability of our systems. It is also a great tool for when you're on the road. Accessing your desktop reduces costs as well.

Evaluating Splashtop Enterprise and Competitors

  • Price
  • Product Features
We are a small business and we don't want to pay a lot for features we can get from Microsoft Remote Desktop. There are other software solutions, but Splashtop Enterprise made sense from a price and feature standpoint. We've gone back and looked at it, since and validated our decision. End of answer.
I'd probably try to get a few different prices on other products, or maybe try to get a little more familiar with Microsoft Remote Desktop which doesn't cost anything. Splashtop is just a little bit easier and for the price, it makes sense to go in that direction. If the cost went up much I would revaluate so don't raise your price!