The Best Phone System for Your Sales and Service Team

It checks all the boxes as to what you need from a provider. It integrates easily with a system and it's easy to use. The click-to-dial feature is such a time saver that it will increase the efficiency of any role. It's also a clean design and can be used with any phone device, like a headset.

This one I will say is a 10 but I didn't play a huge role in the implementation of Talkdesk. That being said I did contribute to the making of the inbound call path, adding and removing users, customizing the dashboards. All were very easy and was easy to teach who took over those responsibilities.

One example of when Talkdesk was well suited for my organization was when we quickly called through our old leads to light the fire on a few of them. It allowed us to quickly get through the calls and ultimately brought money back into the company's pockets. A scenario where Talkdesk was less appropriate for us was when calls failed to attach to Salesforce during an issue with a client.