The perfect tool for call centers
Updated March 29, 2022
The perfect tool for call centers
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Talkdesk
I like Talkdesk because it is easy to use, and it has good integration with Salesforce. It allows you to re-listen to calls. We have been using it for over three years now.
- You can re-listen to calls.
- You can track the number of calls.
- I would like a mobile app.
- It would be nice if it could auto detect the country code.
- Saves time.
- Increased efficiency.
- Five9
Talkdesk was the best of the tools we tried. We have not needed to move on since implementing it.
Do you think Talkdesk delivers good value for the price?
Yes
Are you happy with Talkdesk's feature set?
Yes
Did Talkdesk live up to sales and marketing promises?
Yes
Did implementation of Talkdesk go as expected?
Yes
Would you buy Talkdesk again?
Yes