Product great for any organization
Updated July 19, 2022
Product great for any organization
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamViewer
We use Teamviewer from a remote help standpoint. Our integration is with intune and JAMF and it uses very little interaction from the end-user. We do everything from intune or JAMF and use those remote sessions to get into the computer to assist our end users. Before intune and JAMF we had users go to a customized web address and had them download the remote session.
Pros
- Integration with current systems
- Ease of use
- Management of computers with the organization
Cons
- More streamlined drop down when in remote session.
- The chat box
- Cheaper than other programs.
- Ease of use
LogMeIn was clunky the way we were using it and did not integrate into current systems such as intune and JAMF.
Do you think TeamViewer delivers good value for the price?
Yes
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
Yes
Did implementation of TeamViewer go as expected?
Yes
Would you buy TeamViewer again?
Yes
This is very easy to set up and use on day 1. the management console is very user-friendly and would like to start using some of the other features for our organization.
We have not utilized the 2-factor or HIPAA security features.
TeamViewer Feature Ratings
TeamViewer Security and Support
We did purchase premium support for teamviewer but had never had to use it. Managing teamviewer is ver user friendly
Comments
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