Fast Remote Software
January 10, 2024
Fast Remote Software
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamViewer
I need to login some end-user computers remotely to assist them in general helpdesk issues like printing problems, issues related to integrations between specialized software (like accounting and tax programs and PDF software for document printing, form filling, signatures, etc.), issues with web browsers when it comes to fill out forms, sign documents, etc.
- Fast remote access on slow Internet connections
- File transfer
- No password remote access when integrated with RMMs
- Remote printing
- Slow remote access with multiple monitors
- The tab showing somebody is accessing the end-user computer can be easily dismissed resulting on closing the remote session
- Assist multiple users at multiple locations at the same time
- Help users outside business hours
It took just a few days and service tickets since installation can be easily done in domain enviroments
TeamViewer has better remote session performance. It has fewer setup options, so it is easier to configure.
Do you think TeamViewer delivers good value for the price?
Yes
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
Yes
Did implementation of TeamViewer go as expected?
Yes
Would you buy TeamViewer again?
Yes
It has well documented steps for installation and it can be done without user interaction.
We have not implemented any of those features as it is used primary for remote access of users' workstations and helpdesk.