TeamViewer, as good as it looks
January 11, 2024
TeamViewer, as good as it looks
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamViewer
I use TeamViewer extensively in our organization to facilitate remote collaboration. It effectively addresses issues related to remote troubleshooting, allowing seamless access to computers and servers. This has proven invaluable for resolving technical issues promptly. The scope of our use case extends to remote support, file transfers, and collaborative work on projects, making TeamViewer an integral part of our daily operations.
- Remote work
- Troubleshooting
- Peer to peer remote explanation
- Usability with ipads
- Responsiveness with shortcuts
- Connectivity with periferical
- Cost Savings on Trave
- Reduction of Troubleshooting time
- Increase collaboration
The economic benefits from using TeamViewer were noticeable within the first few weeks of implementation. The immediate reduction in travel expenses and the efficiency gained in resolving technical issues contributed to a swift return on investment. The streamlined collaboration also played a role in enhancing productivity, further accelerating the realization of economic benefits. Overall, TeamViewer demonstrated its value early on in our operations.
Do you think TeamViewer delivers good value for the price?
Yes
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of TeamViewer go as expected?
Yes
Would you buy TeamViewer again?
Yes
I would rate my satisfaction with the implementation of TeamViewer as a solid 9. The process was relatively smooth, and the support provided during the implementation phase was effective. One key insight is the importance of ensuring all team members are familiar with the platform's features to maximize its benefits.
Our organization has maximized the security features provided by TeamViewer to ensure a safe and compliant remote collaboration environment. We have implemented two-factor authentication to add an extra layer of protection to remote sessions. Additionally, leveraging single sign-on has streamlined user access management, enhancing overall security. The adherence to HIPAA compliance and SOC 2 certification aligns with our commitment to maintaining a secure and regulated workflow, especially when dealing with sensitive data. These measures collectively contribute to a robust security posture for our organization when utilizing TeamViewer.