TeamViewer Best Remote
January 15, 2024

TeamViewer Best Remote

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

During the pandemic, TeamViewer was just a great option for our organization for remote control access of team and server. So, that we can easily solve technical problems. We have used multiple functions that allow us to share the screen to show the client user the updates that are being made and in general it operates as if we were operating the computer in person. This was the best advantage for us.
  • Remote access of desktop
  • Troubleshooting on remote computer
  • Screen sharing
  • TeamViewer versioning and connection
  • Multiple remote access at once
  • Productivity increased
  • Flexible work environment
  • Speed of work increased
TeamViewer has a better performance and user interface than AnyDesk. TeamViewer's user-friendly interface further simplifies the support process, making it an invaluable tool for delivering excellent customer service from a distance.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TeamViewer go as expected?

I wasn't involved with the implementation phase

Would you buy TeamViewer again?

Yes

I didn't participate in the implementation of product, only participated in use of product.
Two-factor authentication provides the most secure way to connect remotely and makes it very convenient to use it. Besides this, we haven't taken advantage of all the other features.
TeamViewer helped us during lockdown time, when we were stuck at some error, the team could help each other to overcome the technical issues. The best thing regarding TeamViewer Remote is its simplicity and speed. And user interface of TeamViewer is easier for non-technical users too. So, no need to give employees extra training for that.

TeamViewer Feature Ratings

Screen sharing
9
File transfer
10
Instant message
9
Secure remote access with Smart Card authentication
9
Access to sleeping/powered-off computers
7
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Centralized management dashboard
9
Session record
10
Monitoring and Alerts
9
Multi-platform remote control
9