TeamViewer Review
September 09, 2024

TeamViewer Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

Utilize TeamViewer’s security features such as end-to-end encryption, strong passwords, and two-factor authentication to protect sensitive information.
We use TeamViewer to access my colleague computer to resolve the technical issue for instance need help with download app

Pros

  • Have access to other computer
  • Can be used for meetings
  • Screen sharing
  • Screen recording

Cons

  • Strenghtening security with more granular premissions
  • Offer more flexible pricing options
  • Improving the quality for customers
  • Reduce travel and onsite visit cost
  • Provide tools for managing multiple device
  • Rely heavily on high speed internet connection
TeamViewer includes extensive features like remote control, file transfer, remote printing, session recording, and remote access to unattended devices.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

Utilize TeamViewer’s SOC 2 certification to demonstrate that the platform adheres to stringent security standards for managing data. This certification can be particularly important for clients and partners requiring assurance of your data protection practices.
Remote access is the best options

TeamViewer Feature Ratings

Remote Access ()
Not Rated
Remote Support ()
Not Rated
8.5
File transfer
8
Instant message
9
Access to sleeping/powered-off computers
8
Session record
9
Platform & Infrastructure ()
Not Rated
Security ()
Not Rated

Comments

  • Valeria Di Prisco | TrustRadius Reviewer
    Valeria Di Prisco
    (Vendor Representative) commented a year ago
    Hello TeamViewer User, Thank you so much for your review and for sharing your experience with TeamViewer. We are thrilled to hear that our software has become a powerful tool for you and helps you access your colleague's computer to resolve technical issues. We wish you a pleasant day! Best, Valeria/TeamViewer

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