Great Remote Desktop and Server Management Tool
June 28, 2021

Great Remote Desktop and Server Management Tool

Mike Saedi | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

We use TeamViewer currently to RDP into our end users' machines and to provide assistance. This helps us see what is going on from a first hand perspective.
  • View users machines.
  • Log in remotely.
  • Fix problems.
  • Refresh rate can be slow at times.
  • Interface sometimes blips or blinks.
  • Helps us connect directly to end users machines.
  • Cuts down need to physically be in front of a remote/distant computer.
TeamViewer works better than Webex.

Do you think TeamViewer delivers good value for the price?

Not sure

Are you happy with TeamViewer's feature set?


Did TeamViewer live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TeamViewer go as expected?

I wasn't involved with the implementation phase

Would you buy TeamViewer again?


TeamViewer is great when you want to quickly log into end users' machines.

It can be slow at times and refresh rates are not always as fast as I would like them to be.

TeamViewer Feature Ratings

Screen sharing
File transfer
Not Rated
Instant message
Access to sleeping/powered-off computers
Over-the-Internet remote session
Initiate remote control from mobile
Remote management of servers & workstations
Centralized management dashboard
Session record
Multi-platform remote control