Good for small growing companies
February 20, 2019
Good for small growing companies
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with TriNet
PCE uses TriNet for the entire organization. It has been very useful in handing annual benefits open enrollment, managing payroll and administering benefits. We save time by having TriNet address employee benefits issues. It also allows us to offer more benefit level options to employees.
- TriNet provides many benefit options at affordable prices, especially for smaller companies. Employees have been pleased with the options.
- TriNet handles our state payroll taxes, which has been very helpful to not have to worry about setting up new accounts each time we open an office in a different state.
- The employee portal is great for employees to see their pay information, collect their W-2s and adjust their contributions. No longer must these things filter through the admin staff.
- More personalized assistance with the annual open enrollments process. I liked when we had a dedicated human resource person to call with questions. The system for entering the new benefit elections on the admin side is somewhat confusing.
- In the past, our account coordinator has been difficult (or perhaps did not have adequate training). Recently, our new coordinator has been great. Seems like steps have been taken to route emails to someone else when the main contact is out of office.
- We had a difficult time implementing a new PTO accrual system. It took months to get it straight.
- Provides employees with more/better benefit options.
- Reduces/streamlines admin tasks.
- Provides state compliance for payroll taxes.
I do not remember the details. This was at least five years ago.