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Excellent PEO!
August 19, 2019

Excellent PEO!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

Trinet is our PEO and is used by the entire organization. It is the portal used by employees for all HR related activities. The organization uses it for personnel information, payroll processing, workforce analytics, benefits administration, etc.
  • Workforce analytics has evolved and improved, now offering more comprehensive reports.
  • Trinet staff provides stellar customer service.
  • An excellent resource when I need to verify employment laws and best practices for handling difficult employee-related situations.
  • The website has improved in 2019. I would like to see a continual progression in this manner.
  • Professional fees are becoming a bit steep for a smaller sized business. Fee structures should be revisited for the under 50 employee small businesses.
Customer Service has always been stellar! Quick responses and if an immediate answer is not available, the research is done quickly and a follow-up response provided within the same day. One point of contact is assigned and provides continuity to communications and assistance.
Website has improved, but it still is not always easy to find what you are looking for.
  • Reduction in time spent on HR administrative tasks
  • Electronic storage of new hire & personnel-related activities: I9s, etc.
  • Bundling our benefits through Trinet provided a broader range of benefits for our employees to choose from.
  • ADP Resource (Discontinued) and Paychex Flex
Not satisfied with the others in their customer service, as well as payroll processing had some sporadic difficulties.
Just think professional fee structures are high for the smaller business sizes. This should be addressed and improved. Excellent PEO source for small & medium-sized businesses to manage payroll and all human resources activities within the business. A good source for guidance on HR laws and regulations, as well as multi-state legal differences.

TriNet Feature Ratings

7.0
Employee demographic data
8
Employment history
6
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
8
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
6
9.5
Pay calculation
10
Benefit plan administration
9
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
9.5
View and generate pay and benefit information
10
Update personal information
10
View job history
9
View company policy documentation
9
Asset Management ()
Not Rated
7.0
Report builder
6
Pre-built reports
8
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated