Keep it simple with Trinet.
November 13, 2019

Keep it simple with Trinet.

Luis Doro | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

It´s used to process the payroll of our US workers. The financial department uses it. No problems address so far.

Pros

  • Implementation of payroll
  • Help the reimbursement of expenses
  • Advice on labor matters

Cons

  • Some reports are not easy to find
TriNet support in terms of implementation of new account was beneficial, as the account manager provides us excellent support guiding us through the platform, explaining all the doubts that came from this process in real-time. This was very good because we didn't leave worries for later, and we were ready to finalize the process quickly.
As I work in a company very connected to technologies, the platform of TriNet allows us to follow the company processes at a distance. This is quite important when we are doing this through overseas. I enjoyed the usability and pray for continuous improvement to allow the user for even better experiences.
  • With TriNet, we feel very comfortable with the payroll accuracy avoiding errors.
  • The workflow with the employees works quite well from the statements of our staff.
  • Allow us to maximize the time spent on the HR administration.
TriNet was given referral to us by our accountancy partner and by some of our providers, so it was the first and only solution used by our company.
TriNet provides excellent support on the onboarding of new employees as well to pay to the workers on due time, Perhaps in terms of legal and fiscal obligations with the payroll is a line of work that I feel it can be improved in the future to provide proper feedback on these matters.

TriNet Feature Ratings

9.0
Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
8.8
Pay calculation
9
Benefit plan administration
9
Direct deposit files
8
Salary revision and increment management
9
Reimbursement management
9
9.0
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
9.0
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
9
Asset Management ()
Not Rated
9.0
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
9.0
Performance plans
9
Performance improvement plans
9
Review status tracking
9
Review reminders
9
9.0
Candidate development
9
8.5
New hire portal
9
Manager tracking tools
8
9.0
Corporate goal setting
9
Individual goal setting
9
Line-of sight-visibility
9
Performance tracking
9
Recruiting / ATS ()
Not Rated

Using TriNet

4 - Payroll, HR Manager, Sales
  • Make the payments in due time.
  • Help the company to pay the taxes due.
  • Manage our worker's doubts.
Feel very comfortable with this solution in general.

Evaluating TriNet and Competitors

  • Product Reputation
  • Third-party Reviews
Referral from third parties that allowed us to move very quickly to a partner like TriNet.
Surely not.

TriNet Implementation

It´s a non-easy process to do by ourselves but with the help of the account manager all went smoothly
  • Implemented in-house
  • I wasn't aware of all the necessary info due to a lack of knowledge.

TriNet Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Quick Initial Response
None
With the implementation of the account, the manager was really exceptional.

Using TriNet

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Quick to learn
Feel confident using
Familiar
None
  • Extraction of invoices and supporting map
  • Make reimbursements
  • File of the employee
  • Know the use of all the reports

Comments

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