Overall Satisfaction with TriNet
We use TriNet to process our payroll and be our HR and Benefits provider.
- The timekeeping module and mobile application is a big plus for us.
- Benefit selection was an easy understandable process for me.
- The payroll is a bit restrictive. I couldn't seem to get my first PR Rep to understand a deduction I needed for the company officer on the payroll. I gave up then was shortly transferred to a new rep. I haven't brought up the issue again.
- Currently not using the Paid Time off module. I was given 2 choices and have not chosen either yet. I am still approving time off internally, but the application on the paychecks works fine.
- The impact by using TriNet has mainly been on the financial side of the business. From savings on the administrative fees to savings on employee benefits versus our prior PEO.