TiNet a platform you can trust
Updated February 27, 2022

TiNet a platform you can trust

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

Our organization used TriNet as a platform to process payroll for the US staff. The head office is based in Australia as well as the finance team. Being in Australia, the finance team has little knowledge of the payroll requirements in the US. Being with TriNet has helped us to have insight on the US payroll compliances and they are a chat away when assistance is needed. We've been using TriNet to process payroll only.
  • Being in Australia, they are a chat away if assistance is required
  • Health benefit program for the employees is easy to renew every year
  • The help section is not as detailed; so you usually have to contact them
  • From the administrator's point of view, I don't know what the employees are seeing from their side. Hard to tell new employees what are the steps to take next.
They are always prompt and feel satisfied with the assistance provided. Trinet helped with assisting me understand how insurance works for example, or how the form i-9 is to be completed, they point me to where I can find reports on the system.
I don't use all of the features - mainly the payroll entries which are user-friendly. You can easily find how the report works etc.
  • To be compliant with US rules
  • To have a US support for payroll queries
Not applicable.

Do you think TriNet delivers good value for the price?

Yes

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

Yes

Did implementation of TriNet go as expected?

Yes

Would you buy TriNet again?

Yes

did not have much experience with similar product
Based in Australia, TriNet has been a source of support in terms of compliances. So they have been able to answer questions when they arise.

TriNet Feature Ratings

Employee demographic data
7
Employment history
8
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
9
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
9
Direct deposit files
Not Rated
Salary revision and increment management
9
Reimbursement management
7
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Report builder
6
Pre-built reports
6
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
New hire portal
7
Manager tracking tools
7

Using TriNet