Review by Jen
August 20, 2024

Review by Jen

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

TriNet provides payroll processing and benefits, along with 401(K) to my employees.

Pros

  • Process payroll
  • provides benefits
  • provides 401(K)

Cons

  • Pricing on benefits
  • Pricing on admin fees
  • In my opinion, $1000 annual fee to use platform needs to stop
  • provided benefits to employees
  • easy to process payroll
  • easy to manage 401(K)
the portal is very user friendly, easy to use and find information, the reports are easy to use and find
our team is very responsive
they did with the R&D credit

Do you think TriNet delivers good value for the price?

Not sure

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

Yes

Did implementation of TriNet go as expected?

Yes

Would you buy TriNet again?

No

In my opinion, TriNet is good for larger companies. We have smaller companies that we work with and in my experience, TriNet is pricing themselves out of that work as well as declining on the ability to provide competitive pricing on benefits.

TriNet Feature Ratings

Human Resource Management ()
Not Rated
8.3
Pay calculation
8
Off-cycle/On-Demand payment
9
Benefit plan administration
8
Direct deposit files
8
Leave and Attendance Management ()
Not Rated
8.0
View and generate pay and benefit information
8
Update personal information
8
View job history
8
Asset Management ()
Not Rated
9.0
Pre-built reports
9
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
9.0
New hire portal
9
Manager tracking tools
9
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

Comments

  • Kenyatta Maxwell | TrustRadius Reviewer
    Kenyatta Maxwell
    (Vendor Representative) commented a year ago
    Thank you for sharing your experience as a TriNet customer. We are happy to hear you are enjoying our compliance support, and payroll platform. We appreciate your insight into our HR enhancements and services, as feedback from our customers helps us to continue to provide HR solutions to meet your changing needs. If you have any open issues, we can help you to resolve them, please email us at social media at TriNet dot com. Thank you.

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