overall worthwhile
March 05, 2025

overall worthwhile

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

The main problem TriNet addressed for us was our desire to continue offering generous health insurance benefits while keeping costs more manageable. It also helps free up the HR contact person from many time consuming tasks

Pros

  • accurate and timely payroll processing
  • responsiveness to questions and issues
  • year end and year start
  • open enrollment

Cons

  • time and attendance - lack of visibility in timesheet of approved time off
  • unclear or lack of communication regarding available features (eg TriNet customer resource web page)
  • would appreciate more or better resources for using reports and analytics
  • cutting costs by elimination of high level HR position
  • streamlining of open enrollment process
  • cutting health ins costs by having access to large group rates
overall it's great and easy to use.
The support is excellent, from our dedicated representative to general support line and payroll support. This is true both on a personal level and a company level. There's a high level of competency and professionalism all around.
better technology and consistency, more streamlined and the ADP product was not PEO

Do you think TriNet delivers good value for the price?

Yes

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

Yes

Did implementation of TriNet go as expected?

Yes

Would you buy TriNet again?

Yes

well suited for businesses who do not have or want a high level HR position.

TriNet Feature Ratings

7.4
Employee demographic data
9
Employment history
4
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
8
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
9.3
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
8
Salary revision and increment management
8
Reimbursement management
10
9.3
Approval workflow
9
Balance details
10
Annual carry-forward and encashment
9
7.2
View and generate pay and benefit information
10
Update personal information
10
View job history
4
View company policy documentation
7
Employee recognition
5
Asset Management ()
Not Rated
7.3
Report builder
8
Pre-built reports
9
Ability to combine HR data with external data
5
Integration with other HR capabilities ()
Not Rated
6.0
Performance plans
5
Review status tracking
5
Review reminders
8
9.0
Candidate search
9
8.0
New hire portal
8
Manager tracking tools
8
7.5
Corporate goal setting
7
Individual goal setting
8
8.0
Job Search Site Posting
10
Applicant Tracking
7
Notifications and Alerts
7

Comments

  • Kenyatta Maxwell | TrustRadius Reviewer
    Kenyatta Maxwell
    (Vendor Representative) commented 8 months ago
    Thank you for sharing your experience with TriNet and the value of offering big-company benefits to your employees. We look forward to continuing to serve your HR needs so you can focus on your core business objectives.

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