2025 TriNet Review
December 19, 2025

2025 TriNet Review

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We currently use TriNet for benefits, payroll, and the HRIS. We have an external timekeeping system and our data is fed into the TriNet system for payroll processing. We have our employees enroll in the benefits through TriNet. We track and manage our employee profiles through TriNet as well. We have other features that we pay for, but they are not utilized.

Pros

  • TriNet has great feature with The Wing Community where you can learn a lot about the system and earn rewards
  • It has a robust reporting feature for analyzing and reviewing data
  • TriNet is great at keeping track of I-9 statuses and sending reminders

Cons

  • The work history feature on the employee profiles does not show the data properly (it will show an entry, but information says "no details". It is hard to see changes quickly without running a report
  • I'd like to see TriNet integrate with more systems to allow for better functionality
  • It would be nice if TriNet had more features on the ATS, like texting applicants, AI assistance, setting up interviews in the system, etc.
  • The significant increase in benefit rates has impacted our business
  • We've been able to remain compliant by utilizing the federal reporting features
To refer back to my previous comment, the system allows HR and Payroll professionals to accomplish many tasks. If you've used an HRIS before, the system is pretty user-friendly. However, there are some features that require tutorials or customer support to best utilize them.
The team is responsive and they will setup weekly calls with you to ensure everything is running smoothly.
My company has been using TriNet for over a decade. The decision was made before I joined; however, it was a good business decision for us at the time due to the size of our company.

Do you think TriNet delivers good value for the price?

Not sure

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TriNet go as expected?

I wasn't involved with the implementation phase

Would you buy TriNet again?

No

While TriNet has some great features, I have found that other systems are more user-friendly and offer more. Also, the benefit rates are really high.

TriNet Feature Ratings

7.0
Employee demographic data
8
Employment history
4
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
7.6
Pay calculation
8
Off-cycle/On-Demand payment
7
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
7
7.3
Approval workflow
8
Balance details
7
Annual carry-forward and encashment
7
8.7
View and generate pay and benefit information
9
Update personal information
9
View company policy documentation
8
Asset Management ()
Not Rated
8.0
Report builder
8
Pre-built reports
8
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
8.0
New hire portal
8
Performance and Goals ()
Not Rated
7.6
Job Requisition Management
8
Publish to Social Media
8
Job Search Site Posting
8
Applicant Tracking
7
Notifications and Alerts
7

Comments

  • Mark Rosenfield | TrustRadius Reviewer
    Mark Rosenfield
    (Vendor Representative) commented 23 days ago
    We have received your feedback and are sharing it with our appropriate internal teams. We are glad to hear that you are finding value in our tracking HR compliance and community features. If you would like more support to utilize some of the additional products in our full-service HR solution please email us at social media at TriNet dot com with your best contact information and we can have a support person reach out. Have a great new year

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