Trinet Review
Updated February 10, 2026

Trinet Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We’ve had a very positive experience working with TriNet. Their team has been responsive, knowledgeable, and supportive, especially when navigating complex HR and payroll matters. They provide clear guidance, timely follow-up, and practical solutions that make day-to-day HR operations much more manageable. It’s reassuring to work with a partner that understands our business needs and is consistently reliable. We appreciate the level of service and support TriNet provides and would recommend them to other growing organizations.

Pros

  • Customer Service
  • Payroll
  • Benefits

Cons

  • onboarding
  • benefits enrollment - the process is not user friendly
  • helped with our payroll and benefits
I feel the website is not easy to navigate
I've never contacted support
much better

Do you think TriNet delivers good value for the price?

Yes

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

Yes

Did implementation of TriNet go as expected?

Yes

Would you buy TriNet again?

Yes

They are well staffed and respond quickly to issues. The website is not user friendly and it's difficult to navigate at times.

TriNet Feature Ratings

6.6
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
5
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
7
8.7
Pay calculation
9
Off-cycle/On-Demand payment
9
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
8
Reimbursement management
8
8.0
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
8
8.0
View and generate pay and benefit information
8
Update personal information
8
View job history
8
View company policy documentation
8
Employee recognition
8
Asset Management ()
Not Rated
8.0
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Multiple review frequency
8
8.0
Candidate search
8
Candidate development
8
8.0
New hire portal
8
Manager tracking tools
8
8.0
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8
8.0
Job Requisition Management
8
Publish to Social Media
8
Job Search Site Posting
8
Applicant Tracking
8
Notifications and Alerts
8

Using TriNet

Evaluating TriNet and Competitors

  • Ease of Use
I would find a company that also has an EOR

TriNet Implementation

TriNet Training

Configuring TriNet

TriNet Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I don't believe we did.
they always provide exceptional service.

Using TriNet

ProsCons
Like to use
Quick to learn
None
  • Adding new employees
  • Tax information
Yes, but I don't use it

TriNet Reliability

Integrating TriNet

Relationship with TriNet

Upgrading TriNet

Comments

  • Kenyatta Maxwell | TrustRadius Reviewer
    Kenyatta Maxwell
    (Vendor Representative) commented 2 months ago
    Thank you for this awesome review and for allowing TriNet to serve your organizations HR needs so you can serve your customers. We agree that our team are rockstars and we love working with you

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