In my opinion, Unreliable
March 29, 2024
In my opinion, Unreliable
Score 3 out of 10
Vetted Review
Verified User
Modules Used
- Programmable SMS
- Authy
- Twilio WebRTC
- Programmable Video
- Programmable Voice
Overall Satisfaction with Twilio
Our company uses Twilio primarily to send and receive SMS/MMS messages that are generated by our platform.
- MMS to SMS conversion
- 1st party language tooling for API usage
- Reliability
- Monitoring / metrics
- Admin console
- Reliability issues: In my opinion, Twilio is by far the most unreliable component of our application stack
Twilio has made it possible to contact people via SMS in every country that we operate in.
- Telnyx and Amazon Simple Notification Service (SNS)
Twilio has given us more competitive rates than the other providers.
Do you think Twilio delivers good value for the price?
No
Are you happy with Twilio's feature set?
Yes
Did Twilio live up to sales and marketing promises?
No
Did implementation of Twilio go as expected?
No
Would you buy Twilio again?
No