Twilio Authy Review
September 25, 2024

Twilio Authy Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Authy

Overall Satisfaction with Twilio

Twilio is used for Multi-Factor Authentication (MFA) inside my organization by co-workers who do not have or do not want to use a personal smartphone for that purpose. It has a very intuitive interface. Adding a new application for MFA is a simple task. Getting an authentication code is fully automated. Compared to Authenticator add-in for Chrome however, it is not better because with the Authenticator add-in one can simply click on-screen and the new authentication code gets copied, then all what the user needs to do is to paste that code. While with Twilio one needs to type manually that code. Another thing to keep in mind is that using Twilio may mean completing the MFA on the same device where the application asking for MFA resides. Still, for smartphone-free MFA I give Twilio a 10.

Pros

  • Adding new application for MFA
  • Getting an authentication code
  • One click operation

Cons

  • Clicking on the new code to copy that code into memory, so it can be easily pasted.
  • MFA process is faster with Twilio compared to the usual smartphone approach.
  • MFA process is slower with Twilio compared to web browser authenticator.
Multiple channels. All that I need.
Twilio’s scalability not needed in our organization.
Twilio's performance meets fully my expectations.

Do you think Twilio delivers good value for the price?

Yes

Are you happy with Twilio's feature set?

Yes

Did Twilio live up to sales and marketing promises?

Yes

Did implementation of Twilio go as expected?

Yes

Would you buy Twilio again?

Yes

Excellent for smartphone-free use. Excellent when the application(s) needing MFA are on the same device as Twilio. Still, Authenticator add-in for web browser might be more convenient to use than Twilio. Very easy to add a new application to Twilio's list of applications using MFA. Getting new authentication codes is fully automated. Still, one needs to type them manually.

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