UKG Pro is great!
February 19, 2021

UKG Pro is great!

Glenny Salas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro (formerly Ultimate Software UltiPro)

UKG Pro is used across the whole organization. We use it to track hours, to manage employees' information, for payroll, onboarding, recruiting, open enrollment, life event, etc.

Pros

  • Payroll processing
  • Onboarding
  • Workforce management

Cons

  • Reports availability
  • Issues when we need to modify the onboarding.
  • Ability to manage most of the HR activities within one platform.
  • Cost/time savings during payroll processing.
Easy to use, platform friendly, and when integrated with other software, it doesn't tend to slow them down.
Very responsive when it was UltiPro. However, after the merge, I noticed that the timeline for case processing has increased.
Yes, I remember one day that I was having issues processing payroll, and I opened a case and even after midnight, the rep stays with me in the resolution of the case. He was very patient and helpful which make me feel, I wasn't alone with the process.
In general, UKG Pro is a great Human Capital Management system. It covers a variety of features that allow management of employees in a more comprehensive way and organized. It could be adaptable to any organization. At the beginning of the implementation of the Workforce Management, weren't a lot of resources available, but they have improved tremendously in the development of this feature that now is more useful.

UKG Pro Feature Ratings

8.3
Employee demographic data
8
Employment history
8
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
9.0
Pay calculation
9
Support for external payroll vendors
9
Off-cycle/On-Demand payment
9
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
9
8.0
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
8
8.4
View and generate pay and benefit information
8
Update personal information
9
View job history
9
View company policy documentation
8
Employee recognition
8
8.0
Tracking of all physical assets
8
7.0
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
9.0
Performance plans
9
Performance improvement plans
9
Review status tracking
9
Review reminders
9
Multiple review frequency
9
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
8.0
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8
9.0
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
9
Duplicate Candidate Prevention
9
Applicant Tracking
9
Notifications and Alerts
9

Comments

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