Overall Satisfaction with UKG Pro (formerly Ultimate Software UltiPro)
UKG Pro is used across the whole organization. We use it to track hours, to manage employees' information, for payroll, onboarding, recruiting, open enrollment, life event, etc.
- Payroll processing
- Onboarding
- Workforce management
- Reports availability
- Issues when we need to modify the onboarding.
- Ability to manage most of the HR activities within one platform.
- Cost/time savings during payroll processing.
Yes, I remember one day that I was having issues processing payroll, and I opened a case and even after midnight, the rep stays with me in the resolution of the case. He was very patient and helpful which make me feel, I wasn't alone with the process.