Ultipro is the way to go!
Updated February 28, 2017

Ultipro is the way to go!

Patti Hopkins | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

It is frustrating to build a relationship with a support person only to have that person promoted out of the position and then have to build a relationship with their replacement. It is good that they promote internally, but can slow down the process when you have to work with someone new so frequently.
We use Ultipro for our payroll, benefits administration, performance management, salary planning, time and attendance and recruitment needs. It is a one stop shop for all of our HRIS needs.

Pros

  • Salary Planning - ability to send out departmental worksheets with all relevant information on them, get approval and post new salaries to employee records with just a few clicks.
  • ACA recordkeeping - meets all requirements for ACA reporting, recordkeeping and tracking. Well designed and thought out flows.
  • Performance Management - ability to customize templates, schedule future appraisals, distribute mass appraisals, track developmental plans and goals.
  • Reporting - with a little practice the reporting capabilities are endless with this system.

Cons

  • eRecruitment seems a little disconnected from the Core application. I understand though that they are working on upgrades now.
  • When rolling out updates and new releases you have to make sure you ask a lot of questions as sometimes how the new functionality is described is accurate, but it does not give you all of the information that you need
  • Online training
  • Self-taught
Training is good and provides what it states it will. If you are a more advanced user, it is sometimes hard to find training that will meet your needs.
A smaller company may not have a need for all of the functionality that it offers. It is an extremely robust product.

UKG Pro Feature Ratings

9.3
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
7
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
8.3
Approval workflow
7
Balance details
9
Annual carry-forward and encashment
9
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
9.3
Report builder
10
Pre-built reports
8
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
Not Rated
Review status tracking
10
Review reminders
Not Rated
Multiple review frequency
10
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
10.0
Corporate goal setting
Not Rated
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
10
Notifications and Alerts
Not Rated

Using UltiPro

500 - All employees use the self-service function, HR uses all modules, and the Accounting Department uses the payroll modules.
1 - We have an HRIS Manager who has experience with various HRIS systems and database administration.
  • Payroll
  • Benefits Administration
  • Recruitment/applicant tracking
  • Bursting reports to employees (total comp statements)
  • Scanning documents for a nearly paperless HR department
  • Succession planning
  • More in depth analysis of HR metrics
Meets all of our current and anticipated needs. Exceed expectations with performance.

Configuring UltiPro

Using UltiPro

Ultipro is an intuitive, robust HRIS
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Salary administration - increases, transfers, promotions
  • Setting up reports to run automatically & delivered to recipient
  • Hiring a new employee
  • Reporting in Time and Attendance is difficult
Yes - we do not have it activated for entire employee population, but admins use it and it works very well!

Relationship with Ultimate Software

They are very responsive and patient when providing information and answers to a variety of situations and questions.

Comments

  • Anonymous | TrustRadius Reviewer
    Verified User
    commented 8 years ago
    Hi Patti - thank you so much for providing us with feedback. We're thrilled to hear you are enjoying our ACA and Salary Planning capabilities. Have a great day! Thank you, Micole Kaye, Ultimate Software

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