UltiPro - You won't be disappointed!
December 18, 2017

UltiPro - You won't be disappointed!

Tiffany Webb | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

UltiPro is being used across our entire company - including several different business units. Prior to UltiPro, all business units were on separate and disconnected instances of the old payroll system. This presented reporting and standardization issues. With UltiPro we can finally get a full picture of our entire organization, identify trends, make predictions, etc.
  • Customer Support & Training - Best I've seen out of all the systems I've used in the past (ADP, Ceridian, SilkRoad and Ulti).
  • Customization - we are able to accommodate many different requirements for each of our business units.
  • Analytics - There are some amazing tools to be used!
  • The ability to make job history corrections is missing - it was scheduled for a recent release, but pulled back. I am looking forward to when they do roll this out.
  • In Time & Attendance, it would be very beneficial to have the option to send email notifications when a Vacation day is requested.
  • Time savings
  • Consolidating HR administration under a single solution
The consolidation to one single solution was a huge win. It's the first time in our company's 100+ year history that we have had all of our employee data in one place. This is important as we address concerns related to an aging workforce. Additionally, UltiPro has automated several very manual processes thus freeing up time for our HR staff - and we aren't even done yet! We are working through a few other facets of the system to provide further automation for our users.
UltiPro gives you the best "bang for your buck". It's a great product, without an exorbitant price tag. Their customer service and training options are far superior to the other vendors in my experience. UltiPro also has a strong commitment to continuous improvement of their product (which I have seen first hand). They truly take customer feedback into account and use that to build out their next releases.
UltiPro is a great full service solution - HR, Payroll, Recruiting, Onboarding, Reporting. It offers a lot of flexibility and customization to meet our needs. The reporting is very robust and you can get just about anything you need from the system. The different "modules" work well together and operate seamlessly. It really is a great solution for decentralized and non-standard companies.

UKG Pro Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
10
Support for external payroll vendors
9
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
9
Approval workflow
Not Rated
Balance details
8
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Tracking of all physical assets
9
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
9
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
8
Job Search Site Posting
9
Duplicate Candidate Prevention
9
Applicant Tracking
9
Notifications and Alerts
9