A user testing tool that is really beneficial for a product manager
December 13, 2021

A user testing tool that is really beneficial for a product manager

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with UserTesting

We are currently using the UserTesting platform to test our current design prototypes as well as our website. Right from the initial pitch from UserTesting to date, I must say that we as a team were very much convinced with the results that we get out of the user tests. The user pool of UserTesting is qualified and it's super easy to set up the user tests. Overall very much happy with the results.
  • Provides integration with Figma for the users to test design prototypes.
  • Gives analytical data of the results.
  • Recordings of the user testing sessions also provided which is helpful for product managers.
  • UserTesting could implement the task bar at a viewable location for the users to test, as users tend to forget tasks in between.
  • Has helped us improve our UI as per tests.
  • We have added features listed from the results obtained from the tests.
  • It continuously helps us to improve.
UserTesting has a good marketing team that really follows up on each and every test, which is really good. The responses received from the test conducted via this platform has made us take several important decisions related to UI and UX changes which has helped us to grow. It is really easy to set up a test here too.
Usability of UserTesting is really super easy and convenient, super simple to set up a test, not just that, the users performing the task, for them also the usability seems to be pretty easy and noncomplicated. From user pool perspective, displaying the task at one corner would be really good.
We have definitely collected authentic feedback from UserTesting which has helped us to improve our product in all aspects, at an MVP stage where we were just rolling out our product to clients, using UserTesting, we could improve the flow, UI and UX of our product before shipping it to our client.
Have used UseBerry before, really do not like the annoying display of the success screen at the end of completion of each task, very limited options to explore while setting up a task. only good thing is we can share the test with an internal user pool which is also good.

Do you think UserTesting delivers good value for the price?

Yes

Are you happy with UserTesting's feature set?

Yes

Did UserTesting live up to sales and marketing promises?

Yes

Did implementation of UserTesting go as expected?

Yes

Would you buy UserTesting again?

Yes

UserTesting is a magical tool for the product managers for testing their prototypes and features, the user pool at UserTesting is trustworthy and the results obtained add value to decision making. The responses are real quick and the ability to find a pool that very well suits your criteria of demographics is a big plus. Have used other user testing tools, but I find UserTesting the most useful as of today.