WatchGuard AuthPoint - Reliable and Affordable MFA for Business
Updated October 02, 2020

WatchGuard AuthPoint - Reliable and Affordable MFA for Business

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with WatchGuard AuthPoint

We use AuthPoint MFA to secure all parts of the business, we use the authentication at login to all endpoints and even use it to store the various 2FA codes for various other work related applications. The MFA allows us to secure SSLVPN, RDP and all basic "in front of the computer" logins using the same system and even works with the Office 365 2FA.
  • Unified MFA solution for all your products.
  • Protect the MFA application using its own password or biometric.
  • Push and scannable QR code generating a token response for reliable offline access.
  • Push sometimes times out when cellular connection isn't strong, or if VPN is blocking the network.
  • Some users report it takes too much time to use MFA logins.
  • AuthPoint has a strong positive impact on our ROI as the MSSP licensing allows us to easily adjust seats from month to month after our initial deployment investment.
Duo has a great "feature" that limits sessions to 8 hours and then requires a reauthentication of the session, disconnecting RDP and VPN connections in order to force that, this is not something we, or I imagine most people, want for their users. We also found AuthPoint to be much quicker on the push and response process, as well as having the offline QR code challenge/response provides a stronger security solution for offline access requirements.
Amazing that all the AuthPoint systems can be managed from one location, this is ideal for an MSP like ourselves, controlling and configuring all clients solutions from the one portal, accessable to all our technicians across the country, I can't imagine it being any other way.
As a Project Analyst, I'm one of the folks regularly performing these deployments for clients, and I have to say the ease with which users are able to activate and start using the application is a huge time saver for me, and really simplifies my process. They're able to easily follow some simple directions and get up and running on the first try almost 95% of the time.
SSO with push authentication really simplifies and streamlines our clients processes, allowing them to be more efficient and waste less time waiting for logins and having to get passwords reset when they forget them.
WatchGuard Support has always been very good, fast response and knowledgeable staff make quick work of any challenges we run into during deployments and troubleshooting "strange" issues that clients find themselves in.

Do you think WatchGuard AuthPoint delivers good value for the price?


Are you happy with WatchGuard AuthPoint's feature set?


Did WatchGuard AuthPoint live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of WatchGuard AuthPoint go as expected?


Would you buy WatchGuard AuthPoint again?


It's very handy, and I like being able to store other 2FA codes in the same application, I just wish that it supported push from other services (it's unlikely this could be supported anyway), and then it would really have everything it could possibly need.
If you're already using WatchGuard products, this is a no-brainer, you know how easy things are to manage in WatchGuard cloud. If you're looking to add this as a standalone offering, it's still a great product with a solid support team behind it.

Using WatchGuard AuthPoint

220 - Every person in our organization uses WatchGuard AuthPoint to secure logins and all externally accessible applications, remote connections to Remote Desktop Services and VPN connections.
3 - We have just 3 people who are dedicated to our internal support who manage and support our internally use of the software, but many of our support agents are familiar with supporting the AuthPoint services in general for clients who are using it.
  • Securing login to desktop/laptop and remote desktop services using Push MFA
  • Securing access to externally facing internal support tools
  • Securing access to the VPN connections using Push MFA