AuthPoint - a simple solution with great security
August 01, 2022

AuthPoint - a simple solution with great security

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with WatchGuard AuthPoint

Our primary requirement for using WatchGuard Authpoint is multi-factor authentication. We wanted to increase the security of our network with MFA. After the pandemic, most of the users are working from home and using the network resources remotely. Securing our network from cyber attacks is our first priority, and WatchGuard Authpoint helps us with that.
  • MFA for VPN
  • MFA on computer logins
  • Security on active sync requests
  • The integration with my firewall can be better
  • Implementation is tedious
  • All of our information is on their cloud which makes me nervous
  • It gives more confidence against cyber attacks
  • The solution is not expensive compared other solution
  • The implementation was tedious but once set up, there is not much maintenance to do.
Most of the MFA solutions we looked at required an entry of 6-8 digit code to approve MFA requests. WatchGuard AuthPoint supports multiple options like push notifications, one-time passwords and QR codes. You can set the MFA with either or all. You can authorize the MFA request with your mobile app and it doesn't require a 6-8 digit code. A few of our users decided to use hardware tokens instead of the smartphone app. We tested FortiClient which had limitations. WatchGuard AuthPoint hardware tokens were easy to use. We also tested Netwrix SbPAMas well, but it's solution was not a good fit in to my requirement. Overall WatchGuard AuthPint is much better.
The cloud solution is great. We use a WatchGuard firewall and integrated it with the cloud but there are so many small things you have to configure to make it work. We solved them with the help of their tech support. We have only one concern all of our configurations are on the cloud. If the cloud service is down or becomes a victim of cyber attacks then we might experience downtime or it puts us at risk.
This was our first MFA solution. There was a little learning curve for all users. The best thing is that it allows push notifications which everyone loves. It also supports OTP. We also use the WatchGuard login client that asks for MFA code to login into the computer. On a few occasions, the user forgot their cell phone home and has no option to log in. WatchGuard AuthPoint has an option for the administrator to create a temporary code that allows users to log in for a limited number of hours.
SSO is a blessing for all users. It's a big challenge for everyone to remember multiple complex passwords. With the implantation of SSO they don't have to remember multiple passwords.

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The two biggest challenges we faced were VPN clients and users who have local admin rights on their computers. We were looking for a solution that protects us with MFA and user friendly. After looking into a few options, we liked WatchGuard AuthPoint. One of our requirements was also to set up MFA for internal requests like active directory changes. WatchGuard Authpoint is not a well-suited solution for internal requests in my opinion.