Overall deployment
Updated October 19, 2022

Overall deployment

Diego Carmignani | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with WatchGuard Network Security

WatchGuard Network Security is being used in my entire network: 2 datacenters and 10 ROBO. Each site has a cluster and all traffic is forwarded by SDWAN to the Headquarter.
  • High performance.
  • SD-WAN at low cost.
  • Enterprise class firewall.
  • L7 Firewall.
  • Firecluster Monitor.
  • Web interface + software.
  • Reduce cost.
  • Increase security.
  • Too much upgrade.
No. We are not using a provider.
Be careful when you set up a remote management. There isn't an out of band management NIC.
We always bought with a backup cluster because we want high availability in all sites. It's not too [expensive] and you just add an appliance with zero configuration.
Several years ago we were searching a solution for a medium company target, with all security features and not too expensive.
After several years we renewed the solutions with new appliances.

Do you think WatchGuard Network Security delivers good value for the price?


Are you happy with WatchGuard Network Security's feature set?


Did WatchGuard Network Security live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of WatchGuard Network Security go as expected?


Would you buy WatchGuard Network Security again?


Recommended to use in a ROBO or small/medium company. Easy to manage and deploy. Not recommended in top of rack or enterprise company because much feature is missing.

WatchGuard Network Security Feature Ratings

Identification Technologies
Visualization Tools
Content Inspection
Policy-based Controls
Active Directory and LDAP
Firewall Management Console
Reporting and Logging
High Availability
Stateful Inspection
Proxy Server

Using WatchGuard Network Security

2 - IT Support
2 - IT Technician with these skills:
- l7 ISO\OSI
- Networking
- Security
  • Traffic inside\outside company
  • SDWAN to connect remote workers
  • Security Loggin with Dimension
  • Access Portal to collect many APP in a single webpage
  • SDWAN connection to the HQ
  • Many VPN client protocols are supported
Because the system is stable and reliable at low cost

Evaluating WatchGuard Network Security and Competitors

  • Price
  • Product Features
  • Product Reputation
Product Features
Watchguard has got all advanced features as a NGFW (SD-WAN, Application Control, DNS Watch) in all appliance (Small, Medium, Large)
In our network we are using all features from T20\T40 up to M400
i would look for something that has a global interface to manage all my devices

WatchGuard Network Security Implementation

  • Implemented in-house
  • Third-party professional services
T.T. Tecnosistemi srl for the HQ with the XTM330. Then we upgraded the infrastructure independently
Yes - First of all we set-up the HQ using a cluster. Then we interconnect all sites with T35\T20\T40 appliances.
One year ago we enabled SDWAN feature to save cost on ISP connections and use all connections togheter
  • Find the right Network design because Watchguard added features during the implementation

WatchGuard Network Security Support

Because i never receive a generic reply. Always review or messagges from technician
Fast response and when they needed more time they told us. It was really to analyze the problem
We have Total Security bundle for the HQ and the Standard support for the remote sites.
We want a fast support (and it's integrate into Total Security Service) to solve our issue but we are using a cluster infrastructure in all sites so we don't need fast replacement for all sites
Yes - Yes

there was a bug in an old OS version and support told us to do a simple update because the cause was known and would be fixed with a minor update.
There was no impact in the infrastructure but the support was available to monitor the upgrade togheter.
we had an issue to understand the dynamic routing between two sites. An Italian support representative called me via webmeeting and described me the logical function of the feature. Then we configured our appliances in the right way and we tested if everything was ok

Like an IT consultant!
Quick Resolution
Good followup
Knowledgeable team
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response

Using WatchGuard Network Security

Like to use
Relatively simple
Easy to use
Well integrated
Quick to learn
Feel confident using
  • Create Rules
  • Monitor the activities
  • Too many difference between client SW and WEB
  • There is not commit function on the web
Because i would like the same interface on client SW and web interface

Upgrading WatchGuard Network Security

Yes - When you upgrade Watchguard product you have no downtime due to cluster configuration
Anyway I upgrade my products only via WSM because the process via WebUI is not the same and it's not stable as WSM
  • New features
  • More integrations
  • Unified interface (via Web UI is preferred)
Yes - I changed my ROBO edition because I don't need all features