WatchGuard - ultra easy
Updated January 19, 2024

WatchGuard - ultra easy

Tom Davis | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with WatchGuard Network Security

I use a WatchGuard firewall to manage my incoming and outgoing internet and to manage our wireless access points.
  • Easy to manage.
  • Easy to monitor.
  • And keeps out the boogers.
  • Pass the tests.
  • I would like to see an app for my mobile phone to monitor my WatchGuard.
  • It's been very cost effective.
I do not like the unified management its a bit ugly
The cloud products work ok I really would like to keep all managment behind the firewall so I don't like the cloud managment
I worked with PCM/insight and they did an ok job. Probably would not use them in the future. I will use CDW from now on
It just makes things simpler. You have to a license for everything and they can not get the synced
I do like watchguard better then sonicwall

Do you think WatchGuard Network Security delivers good value for the price?

Yes

Are you happy with WatchGuard Network Security's feature set?

Yes

Did WatchGuard Network Security live up to sales and marketing promises?

Yes

Did implementation of WatchGuard Network Security go as expected?

Yes

Would you buy WatchGuard Network Security again?

Yes

I think WatchGuard is well suited for any business small to large.

WatchGuard Network Security Feature Ratings

Identification Technologies
5
Visualization Tools
5
Content Inspection
7
Policy-based Controls
9
Active Directory and LDAP
3
Firewall Management Console
6
Reporting and Logging
5
VPN
7
High Availability
7
Stateful Inspection
7
Proxy Server
Not Rated

Using WatchGuard Network Security

5 - IT Managment
  • keeping our network safe
  • nothing unexpected
  • remote office at other buildings
I just renewed

Evaluating WatchGuard Network Security and Competitors

Yes - Sonicwall
I would not change a thing very happy

WatchGuard Network Security Implementation

Configuring WatchGuard Network Security

No - we have not done any customization to the interface
No - we have not done any custom code

WatchGuard Network Security Support

I log a case and they start sending me answers right away
yes I want 24/7 support
Yes - had a bug where we could not manage our AP's , they got it fixed really quick
ProsCons
Quick Resolution
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Poor followup

Using WatchGuard Network Security

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Feel confident using
Familiar
Cumbersome
  • the web management works best for me
  • there cloud AP setup sucks
everything works

WatchGuard Network Security Reliability

Relationship with WatchGuard Technologies

Upgrading WatchGuard Network Security