WatchGuard Network Security offers Best-in-Breed solutions at an affordable price
October 03, 2022

WatchGuard Network Security offers Best-in-Breed solutions at an affordable price

Zachary Coffman, MBA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with WatchGuard Network Security

We use WatchGuard as our primary firewall and utilize WatchGuard's Multi Factor Authentication (MFA) company-wide to secure our internal applications. We are also a Managed Service Provider and resell all of WatchGuard's products to our customers all over the country. WatchGuard uses Best-in-Breed vendors to provide top-tier services across their product line.

Pros

  • Next-Gen Firewall Services
  • Multi-Factor Authentication
  • Hardware Firewall Appliances

Cons

  • Wireless Access Points could use improvement
  • GUI could be updated
  • Inexpensive compared to competition with equal or better features
  • No intrusions since we started using it
  • Ease of use and management
We are a Managed Service Provider, so we not only implemented the solution on our network, but we also implement the WatchGuard solutions on business all over the country. Our engineers are cross-trained and the solution was easily adoptable by all of them. We have received no issues or complaints from WatchGuard customers or our engineers.
The solution is very easy to implement once you understand their terminology and how the solution works. Once the devices are deployed, it is rare that we have to touch the device again, except in the instance that the customer needs a policy change.
WatchGuard Network Security is a very simple offering that includes the appliance and whichever level of support that the customer chooses to implement (i.e. Standard, Basic or Total Security). The package is straight forward and easy to understand. WatchGuard also offers easy to understand literature that explains what is included in each of the security bundles.
WatchGuard Network Security offers equal or better security, and is substantially less expensive than these other solutions, especially when looking at a 3 year to 5 year period.

Do you think WatchGuard Network Security delivers good value for the price?

Yes

Are you happy with WatchGuard Network Security's feature set?

Yes

Did WatchGuard Network Security live up to sales and marketing promises?

Yes

Did implementation of WatchGuard Network Security go as expected?

Yes

Would you buy WatchGuard Network Security again?

Yes

WatchGuard Firewall's are a great all around device with Best-in-Breed Services for ultimate protection. These appliances are well suited for business in the small to medium, as well as enterprise environments. The Multi Factor Authentication (MFA) is excellent and can be deployed in any environment. The great thing about the WatchGuard family of products is that they are independent of each other, meaning you can use the MFA with any firewall, not just a WatchGuard.

WatchGuard Network Security Feature Ratings

Identification Technologies
9
Visualization Tools
8
Content Inspection
9
Policy-based Controls
9
Active Directory and LDAP
10
Firewall Management Console
9
Reporting and Logging
8
VPN
7
High Availability
9
Stateful Inspection
9
Proxy Server
8

Using WatchGuard Network Security

52 - Sales, Engineering, Administrative and Executive
12 - WatchGuard Network Security can be managed bin a single pain of glass by one person, or a team of engineers.
  • Next-Gen Firewall
  • Multi-Factor Authentication
  • Site-to-Site VPN
  • SD-WAN
  • Secure Private Cloud
  • Endpoint Security (Panda)
  • Secure Wireless Access Points
  • ATP
WatchGuard offers Best-in-Breed services at an affordable price.

Evaluating WatchGuard Network Security and Competitors

Yes - We replaced our Juniper Firewall with WatchGuard 12 years ago, and have stayed on the WatchGuard platform since that time. The WatchGuard Firewalls are much easier to use and offer better protection at a lower price point. We have since deployed hundreds of firewalls to customers all over the country.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
The WatchGuard Firewalls are much easier to use than most others solutions and offer better protection at a lower price point.
Look at the entire product set from the vendor to ensure their company vision is heading in the right direction.

WatchGuard Network Security Implementation

Change management was a minor issue with the implementation - When we changed to the WatchGuard solution, we overhauled our organizations security policies. It was a minor inconvenience to the staff, but a much needed enhancement to the organizations overall security.
  • Changing security policies corporate wide

WatchGuard Network Security Training

  • Online Training
  • In-Person Training
WatchGuard Sales Engineers were responsive and answered all of our questions.
Very easy to follow and understand.

WatchGuard Network Security Support

WatchGuard support has always been responsive and quick to resolution if there was an issue with one of our devices or one of our customers. We have never had complaints from our customers of engineers.
We purchased Total Security to have all available protection possible.
WatchGuard support has always been responsive and quick to resolution if there was an issue with one of our devices or one of our customers.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None

Using WatchGuard Network Security

ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
None
  • WatchGuard Dimension
  • MFA
  • SD-WAN
  • VPN
  • Naming Convention of Multiple Devices
Yes - The MFA works very well. Dimension can be used on mobile, but gets a bit hard to read.
The system is very easy to use, even with minimal training. If you have a basic understanding of network security, you should be able to easily program and manage the platform.

Comments

More Reviews of WatchGuard Network Security