Work Effectively with Webex App !
October 28, 2021

Work Effectively with Webex App !

Tha'er Imseeh | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

Webex App is a very common app in our organization. It has been used across the whole organization for a decade or more. I'm not sure since we are a diamond partner for Cisco. Formerly named Webex Teams Messaging, as you know. We work on the Webex App day by day to share ideas and communicate with each other as a team. It is very useful app when solving business problems when opening a virtual room with end customers to support them.

Pros

  • People insights profile (contact card).
  • Send/receive instant messages.
  • Start /join/schedule meetings
  • Use of attachments /screen capture/emoji and symbols /GIFs.
  • Provide phone service.

Cons

  • Webex App client calendar.
  • Teams.
  • App Hub.
  • Building my career path.
  • Raise my knowledge by sharing documents and articles.
  • Solving problems.
Variety of tools to elaborate more about your ideas and opinions. Cisco provides more secure end-to-end encryption between users for messaging, meeting, calling, and Webex App audio and video calls. It is integrated with multiple platforms at the same time, which makes it easier to complete your daily tasks using the Webex App.
There is a huge community for Webex to support this product and a Development team to enhance the product. Every platform can face multiple issues and bugs but support for Webex App is available 24/7 to open tickets/fix bugs/maintain this product and raise feature requests for you to meet the business need you to want.

Do you think Webex App delivers good value for the price?

Not sure

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Webex App is suitable for all ages and most important that can achieve the business need in education, politics, social conversations, and health care. I recommend this app in the COVID-19 for my friends and family to try and use in daily work. Hope this app will become the trend in the next 5 years.
Good scenario: When your collogue wants to share docs, pdfs, or a voice message from his phone, it is very easy to use Webex App rather than send an email or use another application because Webex App is available almost on all platforms. Bad scenario: When your manager asks to share a result or summary of a work done during the week. It is more appropriate to use email rather than Webex App.

Webex App Feature Ratings

Task Management
7
Scheduling
9
Mobile Access
10
Search
10
Visual planning tools
7
Chat
10
Notifications
10
Discussions
10
Surveys
Not Rated
Internal knowledgebase
10
Integrates with Gmail and Google Hangouts
10
Integrates with Outlook
10
Versioning
10
Video files
10
Audio files
10
Document collaboration
Not Rated
Access control
Not Rated
Integrates with Google Drive
10
Device sync
Not Rated

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