Webex is a one-stop-shop.
Overall Satisfaction with Webex Calling
We are using Webex [Calling] internally for video conferencing, chat/sms and for calling. It is used across the whole organization but primarily within the account management team. It addresses a huge business problem that is our remote workforce. We have people all over the country, so Webex [Calling] allows us to easily communicate and collaborate within our own homes.
Pros
- Ease of use
- Inbound and Outbound calling
- Dial-in audio
- recordings
Cons
- VoIP calling
- Data sharing
- Collaborating on a single file
- Working from home is possible now
- Using the product that we sell makes it much easier for us to tell the story
- Since its not great at file sharing, we have other tools we use
I have worked with Webex Calling and I think it ties in very nicely. I have calls routed to my cell phone that I can take at any time or place. I have dealt a little with the Cisco contact center and that also is easy to work with.
I have never had any issues with Webex security. I think that is one thing Cisco does very, very well - maybe better than anyone else. The ability to set preferences on every single meeting makes that easy and I can always see how is about to join a meeting before they enter.
- Microsoft Teams, Zoom and Google Classroom
Webex [Calling] is the best for conference calling and for messing. Its not the best for sharing a file and collaborating internally. I find that Microsoft Teams has been an easier platform to do that on. But for every internal and external conference call I am using Webex [Calling] over anything else.
Do you think Webex Calling delivers good value for the price?
Yes
Are you happy with Webex Calling's feature set?
Yes
Did Webex Calling live up to sales and marketing promises?
Yes
Did implementation of Webex Calling go as expected?
Yes
Would you buy Webex Calling again?
Yes
Comments
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