My unique experience with Webex Calling
July 27, 2021
My unique experience with Webex Calling
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Webex Calling
Webex Calling provides our organization with a cloud-hosted calling option. The system has user-friendly interface, simple deployment and automated reporting. It comes with modern collaborative features that allows us to stay connected to each other and gives us the versatility of the cloud without any compromise. We enjoy all the features of a PBX system with none of the in-person maintenance expense.
- Support for a virtual receptionist
- Straightforward reporting
- Video and phone conferencing
- Solutions for team collaboration
- We're reliant on a good internet connection
- Can't troubleshoot problems
- Automated answer to callers
- Large-scale line monitoring
- Enhances teamwork and collaboration
- Selective call acceptance/rejection
Since it is part of the Cisco's solutions, it easily integrates with other Cisco software and devices.
When it comes to phone configuration, the administrator doesn't even need to go to the user's desk. As long as the provisioning is complete, the administrator can send the user the phone and generate a 16-digit code. The user enters the code which takes care of firmware and registration in the background and the user's phone is ready to go.
Webex Calling has a more straightforward deployment which has a direct impact on cost since the amount of labor required from the IT department is significantly less than any other call system.
Do you think Webex Calling delivers good value for the price?
Yes
Are you happy with Webex Calling's feature set?
Yes
Did Webex Calling live up to sales and marketing promises?
Yes
Did implementation of Webex Calling go as expected?
Yes
Would you buy Webex Calling again?
Yes