Webex Calling is an excellent tool for collaboration
December 01, 2022
Webex Calling is an excellent tool for collaboration
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with Webex Calling
Webex Calling is without a doubt, one of the biggest meetings & collaboration tools we use at our company, but while it is great, and especially secure, it is not our company standard for communications.
- Security is well designed
- Recording a call is simple and easy
- High quality sound and video
- Pro version is very expensive compared to alternatives
- Slowest of our communication tools to boot up
- Secure platform for communications is always important to us (long term ROI)
- Downtime in joining calls/meetings can be frustrating (negative impact)
Webex Contact Center and Huddle Spaces are also used in our environment. Integration between the tools is seamless and polished. From a Unified Communications standpoint, Cisco Calling is one of many collaboration tools that we use.
Security will always be the number one priority at our company. Therefore, Webex Calling has been vetted in our environment to ensure that encryption of our calls and meetings are intact, while maintaining a positive end user experience. Host settings are easy to use and manage, which leads to more time interacting with meeting participants. We firmly believe in the security behind Cisco tools like Webex Calling.
- Zoom
Webex Calling is great, and has very similar features to Zoom. I would actually see that we prefer Zoom merely because of the price point. If the price point of both products were the same, we would definitely be more content with using Webex Calling as the standard.
Do you think Webex Calling delivers good value for the price?
Yes
Are you happy with Webex Calling's feature set?
Yes
Did Webex Calling live up to sales and marketing promises?
Yes
Did implementation of Webex Calling go as expected?
Yes
Would you buy Webex Calling again?
Yes