Item: Webex Calling
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We use this product as the main source of our calling services… In addition, we also use the contact center variant that is you lies within the application.

Return on Investment

Saves on purchasing physical devices.
Can be used virtually anywhere.

The product does very well and meeting of my team as we are able to meet chat and collaborate in a safe and secure space… We don’t have to worry about people who are outside of our organization, jumping into our shared spaces being privileged to our information that we discuss within our team

Alternatives Considered

Cisco Webex Room Series and Cisco Webex Room Phone

It’s most for the contact center and agent features.

Key Insights

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

Yes

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

Other Software Used

Vbrick, Class for Zoom

Likelihood to Recommend

This application is suitable for those who work from home, but I don’t have space for a physical device on their desk. Wherever you take your laptop or desktop computer there you will have the application. You also have the ability to connect your mobile phone to the service there by using it on your mobile device as a second line.

Fun and funky product.

Overall Satisfaction with Webex Calling

Use Cases and Deployment Scope

Pros and Cons