Webex Calling for customer meeting
December 01, 2022

Webex Calling for customer meeting

Bhim Chamlagain, PhD | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Calling

I am pretty much using Webex Calling every week or twice a week depending upon season and project communication proority. We are using Webex Calling for customer meeting with large audiance and it is perfectly suited at this moment. It is easy to present and share onformation to large audiance.

Pros

  • Large audiance call
  • share content
  • Calling subscriptions for telephony users

Cons

  • It would be better if a user get information about any new updates or new features added in timely manner.
  • Time limit
  • mute or unmute causes a tone --> distraction
  • handy to make a meeting
  • make a virtual call
  • quick conferencing
  • share the information
N/A
I have to communicate very very secure information and data during the call. I do not have nay issue about security till now. I feel handy the host setting nd features of the WebeX Calling. It is easy to make call and management the metting during the call. I am confident to use this aplication.
Suitable
Sucure
Easy to manage

Do you think Webex Calling delivers good value for the price?

Not sure

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

For large audiance it is appropriate and also use telephone for telephony user is particularly useful feature / subscription. Communication or meeting of collaborative work between orgazations is appropriate to use. The calling fatures and other options in the front pannel is pretty handy to use. I like the features used in this application pretty much as seen other video conferencing application in the market.

Webex Calling Feature Ratings

8.3
Hosted PBX
8
Multi-level Interactive Voice Response (IVR)
8
Directory of employee names
9
9.0
Answering rules
10
Call recording
10
Call park
8
Call screening
9
Message alerts
8
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated
Performance & Compatibility of Online Events Software ()
Not Rated
Online Meetings / Events ()
Not Rated
Screen Sharing ()
Not Rated
Online Events Collaboration ()
Not Rated
Online Events Security ()
Not Rated
Unified Communications Platform and Collaboration ()
Not Rated

Comments

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