Cisco Webex Calling review
June 08, 2023

Cisco Webex Calling review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Calling

Currently Webex Calling is being evaluated for use throughout the Enterprise. There are situations and locations where it is a great fit. Other instances, the use of the on-premise CUCM provides the business requirements.
  • Easily deploy users
  • Management of devices
  • availability of the platform
  • complex call routing
  • 3rd party devices
  • Line display and notifications
  • we will be able to easily use at facilities that fit the model
  • We are not ready for complete adoption and need to understand the impact of replacing on-premise with Webex calling platform
Webex Calling does these functions very well.
Webex Calling was our next step in cloud and move away from on-premise and we are pleased with the transition

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

Yes

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

Cisco 4000 Series Integrated Services Routers (ISR 4000), Cisco 1000 Series Integrated Services Routers (ISR 1000), Cisco Catalyst 9400 Series Switches
At locations where we require a easy to use and less complicated phone system, Webex Calling is a great fit. Corp locations with diverse and complicated work flows, we are not able to adapt Webex Calling just yet

Webex Calling Feature Ratings

Hosted PBX
10
Directory of employee names
5
Answering rules
8
Call park
8
Message alerts
8
Mobile app for iOS
10
Mobile app for Android
10