The best calling solution you can find
May 09, 2023

The best calling solution you can find

Amritansu Sahoo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Calling

Webex Calling is a trusted and proven cloud calling software and is very useful as well. It delivers enterprise level calling solutions that can easily replace PBX network. It is the best for team meetings as it can allow up to 100 members in a call. Meeting can also be recorded and transcripts can also be taken out using Webex calling

Pros

  • Team Meetings
  • Meeting recording feature
  • Transcript Generation

Cons

  • The iOS version of Webex has a lot to improve
  • The UI can be made smoother
  • It requires a stable bandwidth to ensure a proper call and hence consumes a lot of data
  • It is low cost software and can easily he used by organizations of all sizes
  • It has helped ROI by having quick meetings
  • It is a perfect software overall for small organizations
We haven't integrated any softwares in Webex calling yet.
It has fulfilled all our need with out any set backs in terms of collaborative space, meeting and calls.
  • Zoom
Webex calling has more professional UI and is better for organizations where as ZOOM is better for schools and Educational institutions. Zoom is better in terms of functionality as it requires lower bandwidth of network to work properly. All in all Webex calling is better suited for Companies and enterprises

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

Yes

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

I have used Webex calling to hold tutorial classes for trainees and also done orientation for interns. It can allow up to 100 participants in a call which helps a lot. I have also used it for Team meetings. It is easily one of the best calling solutions available on the market.

Webex Calling Feature Ratings

Hosted PBX
7
Multi-level Interactive Voice Response (IVR)
8
Directory of employee names
10
Answering rules
8
Call recording
8
Call park
9
Call screening
9
Message alerts
8
Mobile app for iOS
6
Mobile app for Android
9

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