Webex Calling Review
Overall Satisfaction with Webex Calling
Currently our main number to our company rings in on the Webex app, which we run on iPhones. We also use the Webex Calling app on our telepresence devices, on computer. So it allows us to be mobile as we travel. We can get all those business calls.
Pros
- I have the collaboration. It allows us to see our meetings, place calls, as well as receive our voicemail. And we can also communicate with other team members with the chat feature.
Cons
- I don't have any at this time.
- Well, it's very affordable for my user case and I also get to take advantage of some of the partner benefits with using it internally.
Cisco Unified Communication Manager. A lot of the on-prem applications we do integrate with Webex via expressway.
I also use Microsoft Teams for my customers that are Microsoft House, but I prefer Cisco Webex. Microsoft Teams definitely doesn't stack up against Cisco, but it is maturing. There's certain features that some of my customers use that aren't available right now in production. One primary example is shared lines. The Microsoft Teams product uses delegates for share line functionality, whereas Cisco Webex Calling allows you to do virtual lines.
Do you think Webex Calling delivers good value for the price?
Yes
Are you happy with Webex Calling's feature set?
Yes
Did Webex Calling live up to sales and marketing promises?
No
Did implementation of Webex Calling go as expected?
Yes
Would you buy Webex Calling again?
Yes
Comments
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