Very good communication tool for daily development work
Updated November 21, 2024

Very good communication tool for daily development work

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

We're using Webex (formerly Webex Teams) for daily team meetings and project meetings across multiple groups. We'll using it as a video conference and remote collaboration tool. Meanwhile, we also use the Webex (formerly Webex Teams) as a video recoding tool for some important discussions and save the record as future reference for ongoing development work.

Pros

  • Stable and secure
  • No VPN connection is required
  • Video record tool is very useful
  • AI script is very handy

Cons

  • More expensive compared other products
  • Webex (formerly Webex Teams) has many version and some version does allow change the user background
  • The dial-in audio conference info sometimes is difficult to find
  • Positive impact is improving the users' productivity
  • Webex (formerly Webex Teams) is more secure and reliable compared to other products
  • One negative impact is that Webex (formerly Webex Teams) is more expensive than other products
  • Webex Meetings
  • Webex App
  • Webex Calling
Ensuring seamless communication between on-site and remote teams requires reliable collaboration tools that support video and audio conferencing, file sharing, and screen sharing. These tools should be easy to use, compatible with both laptop and mobile platforms, functional over both Internet and VPN connections, and secure to safeguard confidential information.
\Cisco Webex makes it easy for on-site and remote teams to
stay connected with options, such as video calls, audio calls, messaging, file
sharing, and screen sharing. It works across different device, and keeps your
data secure with top-notch encryption. It offers great features like noise
cancellation and AI driven live transcription. Plus, it integrates with popular
apps, scales to fit any team size, and offers insights to help improve teamwork.
It’s a simple, reliable way to keep everyone on the same page.
We get familiar with the hybrid work model. With great tool like webex, we can work closely with teams at diffent sites and complete the tasks in time.
Cisco Jabber is less expensive, but you need to access the company VPN before you can use it. The remote desktop and video record features are not as powerful Webex's (formerly Webex Teams). Some co-workers report their Cisco Jabber audio quality is bad and they can't hear other meeting participants. Sometimes Cisco Jabber can't be launched properly for some reason.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

It is a very good communication tool for daily development work. Developers can use the share desktop feature for showing the daily task card, development progress, and demo for new functions. The meeting record feature allows the users to record some sessions for future reference or save them as training resources for new group members.

Webex App Feature Ratings

Scheduling
9
Mobile Access
10
Chat
10
Notifications
9
Discussions
10
Surveys
7
Internal knowledgebase
10
Integrates with Outlook
10
Versioning
8
Video files
9
Audio files
9
Document collaboration
10
Advanced security features
8
Integrates with Google Drive
9
Device sync
9

Cisco Hybrid Work

  • Working from anywhere (e.g., coffee shop, airport)
  • Working from an office or other company space
  • Working from home
  • Webex
  • Microsoft Teams
  • Zoom
  • Google Meet

Cisco Webex Experience

I think the Cisco Webex meet most of employee online collaboration requirement and it works great, so we don't require other Cisco collaboration products. We do have a few Cisco Webex hardware but only few one are actually using them.

Using Webex App

We use Webex app across diffent business units and it is easy for on-site and remote teams to stay connected with tools like video calls, messaging, file sharing, and screen sharing. It’s a simple, reliable way to keep everyone on the same page.
  • Video/Audio call
  • Message
  • File sharing
  • Screen sharing
  • Noise cancelling
  • Video recording
  • Meeting script summary
In greally, Webex provides pretty good user experience. If we don't have any budge issue, we will renew our use of Webex App

Evaluating Webex App and Competitors

Yes - It replaces older tools like Cisco Jabber and our internal communication platforms. The main goal is to reduce costs and improve collaboration efficiency.
  • Integration with Other Systems
  • Ease of Use
I don't thinkI will change the evaluation and selection process

Webex App Support

So far Webex (formerly Webex Teams) is a good product and is easier to use. No need to bug technical support yet.

Using Webex App

Webex (formerly Webex Teams) is a powerful collaboration tool. Video conference, remote desktop, and video recording are some really handy tools and we use them every day.
ProsCons
Like to use
Easy to use
Well integrated
Quick to learn
Feel confident using
Unnecessarily complex
Requires technical support
Inconsistent
Cumbersome

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