Very good communication tool for daily development work
January 13, 2021

Very good communication tool for daily development work

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex (formerly Webex Teams)

We're using Webex (formerly Webex Teams) for daily team meetings and project meetings across multiple groups. We'll using it as a video conference and remote collaboration tool. Meanwhile, we also use the Webex (formerly Webex Teams) as a video recoding tool for some important discussions and to save the record as future reference for ongoing development work.
  • Stable and secure
  • No VPN connection is required
  • Video record tool is very useful
  • More expensive compared other products
  • Webex (formerly Webex Teams) has many version and some version does allow change the user background
  • The dial-in audio conference info sometimes is difficult to find
  • Positive impact is improving the users' productivity
  • Webex (formerly Webex Teams) is more secure and reliable compared to other products
  • One negative impact is that Webex (formerly Webex Teams) is more expensive than other products
Cisco Jabber is less expensive, but you need to access the company VPN before you can use it. The remote desktop and video record features are not as powerful Webex's (formerly Webex Teams). Some co-workers report their Cisco Jabber audio quality is bad and they can't hear other meeting participants. Sometimes Cisco Jabber can't be launched properly for some reason.
So far Webex (formerly Webex Teams) is a good product and is easier to use. No need to bug technical support yet.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Webex (formerly Webex Teams) is a powerful collaboration tool. Video conference, remote desktop, and video recording are some really handy tools and we use them every day.
It is a very good communication tool for daily development work. Developers can use the share desktop feature for showing the daily task card, development progress, and demo for new functions. The meeting record feature allows the users to record some sessions for future reference or save them as training resources for new group members.

Webex App Feature Ratings

Chat
10
Notifications
9
Discussions
10
Surveys
7
Internal knowledgebase
10
Integrates with GoToMeeting
10
Integrates with Gmail and Google Hangouts
10
Integrates with Outlook
10
Versioning
8
Video files
9
Audio files
9
Document collaboration
10
Advanced security features
8
Integrates with Google Drive
9
Device sync
9