Why I think Webex is the best Conference solution.
August 18, 2016

Why I think Webex is the best Conference solution.

Jim Danforth | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with WebEx Meetings

Cisco Webex is used for meetings with remote individuals and people who simply don't want to leave their desk. Webex is the standard for business meetings. You can use Webex to share content or simply as a conference bridge. Meetings have become more efficient for everyone that uses Webex.
  • Integration with Outlook, and Mobile devices
  • The ease to join a meeting from any computer
  • Knowing who is in your conference room and the ability to mute people who can't mute themselves.
  • The whiteboard function is very basic. Being able to draw on top of images would be great.
  • Integration with other video collaboration could be useful in the future.
  • HTML 5 web client and not having to install a client would be good for the future.
  • Webex pays for itself in just the cost of some people flying to meet someone in a remote location.
  • Webex has transformed the way we think about conference calls and meetings. Someone can simply pull up and share content that is visable by everyone on any device.
  • Working with people in other countries and having a local dial in number makes it easy for the other parties to join without the long distance or troubles of dialing internationally.
Webex has become the standard for Business. All others are following in Cisco's lead to compete. Cisco has improved Webex and is actually a great solution for Video, Voice, and Content. Webex is simply just Fast, Easy, and Secure to host your Meetings.
For people on the go trying to attend meetings or if you simply want to record your meeting for future reference are some examples where Webex is a great fit. We simply send out a meeting with a Webex attached to make it convenient for people to join from anywhere.

Webex Meetings Feature Ratings

High quality audio
9
High quality video
8
Low bandwidth requirements
6
Mobile support
8
Desktop sharing
10
Whiteboards
6
Calendar integration
9
Meeting initiation
10
Integrates with social media
6
Record meetings / events
7
Slideshows
Not Rated
Live chat
8
Audience polling
6
Q&A
7
User authentication
9
Participant roles & permissions
10
Confidential attendee list
8

WebEx Meetings Support

Webex simply just works!
ProsCons
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
None