Item: Webex Meetings
Rating: 9
Author: Verified User

Overall Satisfaction with Webex Meetings

Use Cases and Deployment Scope

Webex Meetings is a great program that allows us to be part of meetings, seminars/webinars, classes and other group events that we otherwise would not be able to attend. Having the option to join via our computers, rather than commuting to one central location is vital. There are several programs available that allow for this type of meeting--but Webex is in the top of that list. The process of starting and joining a meeting is very easy, and self explanatory. A lot of times you are unsure if you are muted, if your camera is on, etc. but Webex makes both of those things very clear.

Pros and Cons

Pros

Ease of joining meetings
Clear imaging of settings
Addition of emoji responses--helps keep interaction up without interruption of questions, etc.

Cons

It may be just on my screen size, but it would be nice to have q/a and chat boxes open at the same time clearly.
Switching between the chat and q/a boxes can be difficult/not realize which box you are in.

Return on Investment

I am not aware.

Adoption

I believe most people in our agency have used Webex Meetings for their CE Classes.

Alternatives Considered

Zoom

Key Insights

Do you think Webex Meetings delivers good value for the price?

Not sure

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Meetings go as expected?

I wasn't involved with the implementation phase

Would you buy Webex Meetings again?

Yes

Likelihood to Recommend

Webex works well for medium to large groups that are wanting to meet together for a single purpose when all physically being together is not an option or not convenient. I have been involved in Webex that were 300+ people at once, and it worked seamlessly. I am sure that Webex would also be a good program to use when meeting in small groups as well, but there are likely more affordable, or accessible programs that would work for those instances that would be a better choice if this was the only use you were going to have for Webex. I do like that Webex has the option to hide the attendees--I'm not sure if other programs have this option and it is just not used by the host--but I don't necessarily need everyone to know who all is on the call, or where they are from, etc. I think that can be distracting and detract from the meeting at times.

Webex Meetings Feature Ratings

Comments

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Webex Meetings - Does what it's supposed to!