Not quite what we were sold!
Updated November 28, 2024
Not quite what we were sold!
Score 5 out of 10
Vetted Review
Verified User
Modules Used
- Expense Management
Overall Satisfaction with Webexpenses
We use [Webexpenses] across the organization with our head office staff and also with associates who claims expenses sporadically. It gets rid of the need for people to retain receipts and/or post them to head office to be processed.
Pros
- Good for keeping data held in one place
- Good for managing authorization of expenses
- Good for flagging if someone is trying to claim over expense limits
Cons
- We originally purchased it to use for time management and then at implementation this wasn't possible
- The email notifications could be better
- It could be easier to navigate
- Negative impact on ROI as it is now a cost we didn't previously have
Using Webexpenses
50 - All business functions across the organisation plus Trustees use it for travel expenses for meetings
2 - Not many skills are required to support with webexpenses as the system is so easy, it is mostly to then process the expenses and pay them through our separate payroll system
- travel expenses
- mileage expenses
- subsistence expenses
- claiming back accommodation costs
- we use it for our associates to claim for time as well as consumables etc
- there are integrations with payroll software that we haven't used
- potentially integration with HR system
Evaluating Webexpenses and Competitors
- Cloud Solutions
- Ease of Use
we were just using paper based forms for expense claims before which post-covid just no longer worked
we wouldn't change it
Using Webexpenses
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Feel confident using Familiar | None |
- claim mileage
- approve claims
- view claims
- add users
- uploading receipts and attaching them
- the reporting functions and parameters need improving
- it can say you have overspent even when you tag other staff into an expense
Yes - its okay, the receipts are easy to upload but then its difficult to assign them to the correct departments etc, however it is easy to use on the go. It is sometimes difficult to differentiate between company credit card expenses and personal expenses on the app.
Comments
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