Claiming expenses made easy!
December 24, 2021

Claiming expenses made easy!

Vikram Visweswara | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management

Overall Satisfaction with Webexpenses

Webexpenses is being used for recording expenses incurred. It's quite easy to use especially for employees. I've used the platform to claim my expenses such as for transport, lunch vouchers, hotel accommodation, etc. Webexpenses allows me to easily upload receipts against a claim. The dashboard clearly lets me know what stage my claim is at. The organisation followed an approval workflow where a claim had to be first approved by my line manager, then the accounts team. Its dashboard allowed me to see exactly what stage my claim was at and take appropriate action when necessary. It also gave me a clear picture of how many claims I have made so far.
  • Upload receipts
  • Clear dashboard
  • Good workflow
  • The actual submitting of claims screen can have a better user experience as it was confusing when I used it the first time.
  • Removes overhead of sending emails back and forth to multiple people for claims approval
There are some screens that can be improved. The screen that allows the user to upload a receipt needs to be improved as it's difficult for a first time user to figure it out.
As an employee, I only had to submit claims once. Once submitted, it automatically moved through the different stages of approval without needing my intervention unless specifically asked to upload any missing information. So that aspect was pretty smooth. I believe it was the same experience for my line manager as well who received automatic emails when the claim was submitted for approval. He only had to click a link, review the claim and approve it for the claim to move to the next stage. Quite easy and consumed less time.
As an employee, I only used [the] platform to submit claims and see the status of my claim. I haven't really had the need to explore system configuration workshops, policy compliance issues, etc. I guess an admin is better suited to answer this question; however, in terms of aspects of the product I was using, it met my requirements easily.

Do you think Webexpenses delivers good value for the price?

Not sure

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

No

Would you buy Webexpenses again?

Yes

Webexpenses is a product that allows you to claim your expenses easily without hassle. It is supported by a good interface that allows you to see all your claims in one place and also allows you to have a look at what stage a claim is in. Most of the screens are intuitive and you should be able to perform operations yourself without needing support. It also notified you via email when a claim is approved so that you don't have to keep logging in to the platform to check a claim's status.