Great tool for those always on the move
Updated November 26, 2024

Great tool for those always on the move

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management

Overall Satisfaction with Webexpenses

The app Webexpenses is widely used across the company for offshore crew and onshore employees to report all expenses during either business trips or travel to/from the vessels.
It makes it easier to create an expense with the capability to take a photo of the receipts and upload it straight within the app, no more need to keep receipts (and the risk of losing it) to create a manual expense request later.

Pros

  • Creation of expenses from different countries/currencies on the same claim
  • Capability to take a photo and upload the receipt within the app on the phone
  • Facility to review and approve expenses

Cons

  • It seems that in some Samsung phones the camera within the app doesn't work
  • Sometimes when creating a claim in a different currency, the exchange rate is set to manual, without user interference
  • A good control of expenses submitted by field crew
  • Tracking claims based on travel
Easy enough to use, user-friendly and available to be used on the phone (app).
The downside is the limitation of using the camera with some Samsung phones and the bug regarding te exchange rate being set to manual when the currency is changed.
Claims creation is easy enough when done using the phone while travelling.
I was not part of choosing or purchasing the product

Do you think Webexpenses delivers good value for the price?

Yes

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

Yes

Would you buy Webexpenses again?

Yes

Well suited tool for those who travel constantly and has a reimbursement process where the receipt needs to be sent to Payroll.

Webexpenses Feature Ratings

Employee Expense Reporting
8
Customizable Approval Policies
8
Payment Status Tracking
5
Duplicate Bill Detection
5
Advanced OCR
5

Using Webexpenses

1000 - Submitting expenses from business travelling
I am not sure, different department from mine
  • Submitting travel expenses
  • Status of expenses analysis
  • Status of expenses payment
It fits business needs

Evaluating Webexpenses and Competitors

Yes - Expenses was previously done in Excel files with the receipts scanned and attached

Webexpenses Implementation

I did not take part of the implementation phase

Webexpenses Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
Need to explain problems multiple times
Unable to comment, decision taken by a different department
Yes - No, the bug is still present and intermitant

Using Webexpenses

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Feel confident using
Familiar
None
  • Extracting information directly from a receipt
  • Sometimes the exchange rate goes to manual causing issues for approval
  • Submitting an expense without a receipt sometimes seems to be an issue

Comments

  • Amy Gardner | TrustRadius Reviewer
    Hi there, Thank you for taking the time to leave us a review! We are happy to hear that you are benefitting from our expense software. If you have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us. Thanks, The Webexpenses Team

More Reviews of Webexpenses