Great tool for those always on the move
Updated November 26, 2024
Great tool for those always on the move

Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Expense Management
Overall Satisfaction with Webexpenses
The app Webexpenses is widely used across the company for offshore crew and onshore employees to report all expenses during either business trips or travel to/from the vessels.
It makes it easier to create an expense with the capability to take a photo of the receipts and upload it straight within the app, no more need to keep receipts (and the risk of losing it) to create a manual expense request later.
It makes it easier to create an expense with the capability to take a photo of the receipts and upload it straight within the app, no more need to keep receipts (and the risk of losing it) to create a manual expense request later.
Pros
- Creation of expenses from different countries/currencies on the same claim
- Capability to take a photo and upload the receipt within the app on the phone
- Facility to review and approve expenses
Cons
- It seems that in some Samsung phones the camera within the app doesn't work
- Sometimes when creating a claim in a different currency, the exchange rate is set to manual, without user interference
- A good control of expenses submitted by field crew
- Tracking claims based on travel
Claims creation is easy enough when done using the phone while travelling.
Do you think Webexpenses delivers good value for the price?
Yes
Are you happy with Webexpenses's feature set?
Yes
Did Webexpenses live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Webexpenses go as expected?
Yes
Would you buy Webexpenses again?
Yes
Webexpenses Feature Ratings
Using Webexpenses
1000 - Submitting expenses from business travelling
I am not sure, different department from mine
- Submitting travel expenses
- Status of expenses analysis
- Status of expenses payment
- Unaware
- Unaware
Evaluating Webexpenses and Competitors
Yes - Expenses was previously done in Excel files with the receipts scanned and attached
- Ease of Use
Webexpenses Implementation
Webexpenses Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support cares about my success Quick Initial Response | Need to explain problems multiple times |
Unable to comment, decision taken by a different department
Yes - No, the bug is still present and intermitant
Using Webexpenses
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Feel confident using Familiar | None |
- Extracting information directly from a receipt
- Sometimes the exchange rate goes to manual causing issues for approval
- Submitting an expense without a receipt sometimes seems to be an issue
Yes - It works well with bugs

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